Jacqueline is the co-founder and Director of Sequoia Consulting Pte Ltd, an Organisation Development (OD) firm specialising in the fields of Leadership Development, Strategy, Organisational Learning and Change. Sequoia’s mission is to create organisations that are worthy of people’s commitment.

Bringing together a rich blend of knowledge and skills from the fields of leadership and organisation development, Jacqueline has designed and facilitated many strategy and organisation development interventions. Sequoia’s clientele includes MNCs such as Sun Microsystems, General Electric, Hewlett Packard, Temasek Holdings, Pacific Internet; and numerous public sector agencies, including the Republic of Singapore Air Force, Defence Science and Technology Agency, Ministry of Home Affairs, National Arts Council, Ministry of Manpower, Prime Minister’s Office, Ministry of Information, Communication and The Arts and many schools and educational institutions. To date, more than half of government ministries are Sequoia’s clients. Over the past one year, Jacqueline was involved in charting and facilitating a recent national level project to build a shared vision for the Labour Movement in Singapore, involving multiple stakeholders of the National Trades Union Congress (NTUC). To date, she continues to serve many different entities in the Labour Movement in their continued development a they move towards their vision for LM2011.

Jacqueline is a certified executive coach, facilitator for Partnership CoachingTM Inc., an Atlanta-based organisation. As a coach, Jacqueline is committed to helping her clients achieve sustainable results, and this includes helping individuals discover their true essence and potential, not just at work but also in life. Since its introduction in Asia, Jacqueline has brought Partnership CoachingTM to over 500 managers and executives through learning workshops and follow-on coaching engagements. She was also a co-trainer with several train-the-coach programmes to bring this body of work to the local coaching community.

She also serves in several professional roles, one of which is as an Adjunct Faculty to the renowned Center for Creative Leadership (CCL). As an external faculty to Sun Microsystems in Asia Pacific, she teaches and facilitates Sun CAP (Sun Change Acceptance Programme), a flagship change management programme designed and deployed throughout Sun. The countries she has trained in includes China, Hong Kong, India, the United States, Australia, Thailand, Indonesia, Malaysia and Singapore.

Jacqueline has contributed to a research on the transferability of Japanese Management practices across cultures and published her findings in the International Journal of Human Resource Management. She holds an honours degree in Business Administration and a graduate diploma in Human Development. She is a member of the Global Society for Organisational Learning (SOL) and contributes actively in organisational development communities as a speaker and resource person.

Shang graduated from the National University of Singapore with a Bachelor of Engineering (Electrical & Electronics) and holds a Masters of Business Administration (M.B.A.) from the University of Hull, United Kingdom. As a strategy consultant and executive coach, Shang enjoys helping organisations and individuals discover their core purpose and potential.

Shang began his professional career as a Sales Engineer in 1990 with the Semiconductors Division of the Royal Dutch Philips in Singapore. During his stint, he held several appointments, including Senior Sales Manager, Business Development Manager, and subsequently as Senior Manager for Strategic Planning and Organisation Development where he had to design and facilitate strategic planning efforts to align the teams across the Asia Pacific. His role also included the research and identification of macro signposts, reviewing of key customer business plans, as well as the collection and analysis of market intelligence.

At the same time, as an Organisation Development manager, he was a strong advocate for people development and employee engagement. He helped to review and establish relevant metrics to ensure that the organization balanced both long-term and short-term outcomes. In his time with the Division, he worked to foster a forward-looking organization, one that is tuned in to external market changes and at the same time, well-aligned with the internal strategic goals of the organization.

Shang’s extensive business development experience brought him to Vietnam and Pakistan, where he helped to establish autonomous and operational entities in these emerging markets. This included the creation of a comprehensive representation of Philips Semiconductors’ sales and marketing operations in emerging markets and the identification of new business opportunities.

As a strategic planning consultant and advisor, Shang consults with clients both in the public and private sector in helping them design and establish strategic planning processes that involve multiple stakeholders. His recent project with the National Trades Union Congress involved the designing of processes for engaging the different entities of the Singapore labour movement towards the vision of LM2011.

He has participated as a volunteer of a national-level Feedback taskforce with an agenda to improve Primary School Education in Singapore, organized by the Ministry of Community Development, Youth and Sports (MCYS). With an astute interest in the sports, he loves swimming, golf and a good game of soccer with his son.